Support

A human reads every email — we usually answer within a few business days.

Email support@subby.online

Trying to cancel Netflix, Spotify or your gym? That’s not us — here’s how.

Subby tracks your subscriptions and reminds you before they charge — it doesn’t bill you for them, and it can’t cancel them on your behalf. Cancelling happens with the service itself, and our step-by-step guides walk you through the big ones.

Open the cancel guides →

Top how-do-I answers

Delete a subscription

Tap its icon on Home to select it (tap more to select several), then Delete in the top bar — or delete from its edit screen. You’ll be asked to confirm.

Restore a PRO purchase

Settings → Restore purchases, signed into the same Google or Apple account you bought PRO with. The unlock lives with that store.

Restore a backup

Settings → Backup & restore: pick a local file, or your Drive/iCloud backup (PRO keeps the last three, weekly). Same Google Drive account, any phone.

Refunds for PRO are handled by the store you bought it from: Google Play refunds · App Store refunds. More product questions: the FAQ.

Know exactly where your money goes.

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